Build Trust with an Enhanced Branded Donor Experience

November 16, 2022

While we know that appearances aren’t everything; they definitely make an impact! 

CanadaHelps has launched an update to improve and modernize email templates and add customization options for charities to match their brand. 

Your brand colours, more specifically the colours you choose for your Donate button on your Customizable Donation Forms, will now carry forward into your email templates as well, providing a more cohesive, branded experience for your donors!

So the question is, does your button match your brand?

If yes, your emails, do too!

Your thank you emails already include your logo and, if you added one, a custom thank you message at the top of the email. Now, the updated design shines even more light on your brand applying your button colour to the footer and the shaded area displaying confirmation details of the donation as shown below.  

Image showing brand colours on a thank you email.

If your answer to the question is no, now is the time to level up your Customizable Donation Forms and emails in a few simple steps!

Log in to your CanadaHelps Charity account, head over tot he Donation Forms tab and follow our simple step-by-step guide, written instructions are also below.

Step-by-step instructions:

  1. Navigate to the Donation Forms tab of your CanadaHelps Charity account.
  2. Find the form you are wanting to change the brand colours of.
  3. Click the "Edit" icon.
  4. Scroll down and click on the "Brand Form" option.
  5. Scroll down and find the "Buttons and Links" colour. This is the colour you need to set and will appear in your Donate button on your form as well as in your thank you emails.
  6. Select the colour you wish to use to match your brand.
  7. Select "Save" and your brand colours will now appear where intended!

That's it! A really simple but very impactful edit to ensure your Customizable Donation Forms and thank you emails maintain a consistent representation of your brand!

What are you waiting for? Add or update your brand colours today!

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