How do they stack up?

Zeffy vs. CanadaHelps

Zeffy is a popular choice for charities as a "free" option, relying on voluntary contributions. However, their solution can fall short when it comes to features that help charities do their work.

‍Learn how Zeffy works and how CanadaHelps stacks up in comparison with features such as automatic CRA compliant tax receipts for your donors and superior support. Everything is included with our low cost transparent fee which enables us to develop features that help your charity grow.

Get Started with CanadaHelps

What are the fees?

We know the bottom line is incredibly important for your charity, so we make our fees simple and easy to understand, without any additional charges for features that protect you and your charity. At a glance Zeffy is attractive because it is free, but free can come at a cost of features, support and innovation for the charity sector.

Zeffy wins a lot of charities over with its free platform. It relies on voluntary contributions which help cover transaction costs. The prompt for a 10-15% tip is automatically toggled on and can alienate donors.

CanadaHelps charges 3.75% for one-time donations and 3.5% for monthly donations with no additional costs. Donors can opt to cover the fees but charities can toggle this off.

What are the features?

Zeffy is a growing startup that are improving their tools for charities. CanadaHelps has tried and true solutions which are trusted by over 26,000 charities. Our strong support team and CRA-compliant tax receipts make your work easy.

Zeffy started in 2017 as SimplyK and has brought some great tools to charities for free.

CanadaHelps has been around for 22 years as a Canadian charity serving Canadian charities.

CanadaHelps has the most customizable form that allows you to take control of the donor experience from brand colours, to logo, imagery and fonts.

Best practices are incorporated into every step of the CanadaHelps donation form such as mobile optimization, fewer steps and a streamlined look.

LEARN MORE ABOUT CANADAHELPS CUSTOMIZED DONATON FORMS

Ready to Talk About Fundraising?

Our Charity Engagement team provides free consultations to explore whether CanadaHelps Customizable Donation Forms are the right solution for your charity. Learn what our solution could do for your specific charity and book your free consultation today.

We're looking forward to chatting soon!

Feature Comparison

Compare the features, support and pricing of CanadaHelps and Zeffy at a glance in this handy table. Hover over each feature to learn more about the options and limitations.

CanadaHelps
Zeffy

Gift Types

One-time, monthly

Form Types

Standalone, embedded, pop-up, full form, multi-step
Standalone, embedded, full form

Options to customize

Branding, custom asks, impact statements, thermometer & more
Partial branding, custom asks

eCards

Add custom e-cards, or our automatic e-cards for tribute giving

Payment Types

Credit Card, PayPal, Google Pay & Apple Pay
Credit Card, Google Pay, Apple Pay,

Full Fundraising Solutions

Donation Forms, Events, P2P, Donor Management System
Donation Forms, Events, P2P

Support

Chat/ Phone/ Email
Phone/ Email

Pricing

3.75% one-time donations,
3.5% monthly donations
Free for charities
Asks donors for 10-15% tip

Client
Testimonials

Jennifer Yetman

Kids Eat Smart Foundation

Our Foundation uses the custom online donation forms to assist us in our fundraising efforts. They are easy to set up and are user friendly for our donors. It is a wonderful tool to use.

Courtney McLaughlin

Calgary Public Library Foundation

Prior to joining CanadaHelps, our organization faced the problem many nonprofits do - how do we collect donations easily, quickly issue tax receipts and make it all look attractive, with our limited resources and small team? Canada Helps solved all these problems! CanadaHelps provides a holistic solution to donation management.

Brandon Dean

Critter Care Wildlife Society

It's easy to set up campaigns and funds. Being able to customize the forms to match our brand was a huge bonus for us.

Jeff Adams

Lifewater Canada

We wanted to offer our donors a seamless shift from the pages on our site to the donation page on the Canada Helps site, plus donation options that were appropriate for our project needs and donors' preferences. We chose Canada Helps because it offered us the opportunity to develop a donation form that would be clearly identifiable as Lifewater Canada's form.